Terms & Conditions

By using www.thesanctuary.co.nz you agree that you have read, understood and accepted these terms and conditions.

All website transactions with W. G. Safe Limited t/a The Sanctuary will be in accordance with these terms and conditions.

  • All prices displayed on our website are in NZ Dollars and include GST.
  • Online credit card payments are made using Payment Express ( DPS Privacy Policy )
  • When making a payment you will be directed to a secure webpage hosted by Payment Express to enter your payment details.
  • Payment Express are New Zealand’s largest and most preferred gateway provider.
  • Credit card details are neither collected nor recorded by W.G. Safe Ltd.
  • The Sanctuary has the discretion to decline or cancel any booking for any reason.
  • As this webpage is primarily a check-in and payments page, refunds will only be entertained as required by NZ Law and the terms and conditions of the banks and the credit card companies.
  • W.G. Safe Ltd retains your check in data ( name / DoB / dates stayed ) for a period of nine months after your visit. The purpose of this database is to assist the New Zealand Police should a traveller be reported as missing. Other than the NZ Police, the information in this database record will not be available to any third party.
  • The Sanctuary provides low cost backpackers accommodation.
  • Bedding is not supplied, so you will need your own sleeping bag.
  • There is no cleaner or on-site manager. You are expected to leave the premises tidy on departure.
  • Please respect your fellow guest.

Location: Main Road, Arthur's Pass Village

Email: bill@thesanctuary.co.nz